CleanAir Online Privacy Policy

CleanAir is committed to respecting your privacy. We've structured this Web site (sec.cleanair.com) so that all information is secure and confidential.

Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at CleanAir. To meet this priority, we will abide by the following policy at all times.

  1. We will safeguard, according to strict standards of security and confidentiality, any information our clients share with us.
  2. We will limit the collection and use of client information to the minimum we require to administer our business and deliver superior service to our clients.
  3. We will permit only authorized employees, who are trained in the proper handling of client information, to have access to that information. Employees must always follow this online privacy policy and our Client Data Protection Procedure.
  4. We will not reveal client information to any external organization unless we have previously informed the client in disclosures or agreements, been authorized by the client, or are required by law.
  5. We will always maintain control over the confidentiality of our client information.
  6. At any time, clients can contact us to remove their company information from this Web site.
  7. Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards and to allow us to audit them for compliance.
  8. We will not use or share - internally or externally - personally identifiable information for any purpose other than the administration of this Web site.
  9. We will attempt to keep client files complete, up to date, and accurate. We will tell our clients how and where to conveniently access their company information, and how to notify us about errors which we will promptly correct.
  10. We will continuously assess ourselves to ensure that client confidentiality is respected. We will conduct our business in a manner that fulfills our promise.

This implementation of this policy as it applies to this Web site is covered in the following main areas:

·         Awareness

·         CleanAir’s Responsibilities

·         Client Responsibilities

·         Administration

·         What We Collect

·         How We Use It

·         Who We Share It With

·         Cookies

·         Security

·         Oversight

Awareness

CleanAir provides this Online Privacy Policy to make you aware of our privacy procedures and practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the home page of this site.

CleanAir’s Responsibilities

CleanAir will protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We use a variety of security technologies and procedures to help protect your company’s information from unauthorized access, use or disclosure.

The Client’s Responsibilities

The client will designate an authorized representative (Client Administrator) who is responsible for controlling access privileges of individual client personnel to this site.  Their responsibilities include selection of these individuals, notification to CleanAir when these individuals should no longer have site access (e.g., they leave the company), and notification to CleanAir of problems of any kind that they see with the site.  Individual client personnel using this site have the responsibility of using the information contained on the site in accordance with any policies or limitations that the client may impose.  Client personnel using this site are expected to abide by CleanAir’s Terms of Usage.

Administration

To administer this Web site, CleanAir requires that each company designate a Client Contact Administrator.  The administrator is solely authorized to add additional users access privileges to this Web site.  The Client Administrator of this site is required to complete and submit an Application for Registration.  CleanAir will provide a username and temporary password for all users of this Web site, and will maintain a database of all client user names and passwords.

What We Collect

Web Statistics

As you browse through this Web site, CleanAir collects some non-personally identifiable data, such as:

·         The type of browser used to access the site

·         The date and time of your visit

·         The pages you visited

·        The address of the Web site that referred you if you clicked a link to get to this site

CleanAir collects this information for statistical purposes and for evaluating this Web site to make it more useful to visitors.

Personal Information

This Web site collects the following personally identifiable information:

·         Your computer’s Internet Protocol (IP) address

·        Your user name

In some cases, you may submit additional information as needed.  We may also ask you to voluntarily provide us with information to complete a specific request or so that we may continuously improve our Web site and services.

How We Use It

When you submit personally identifiable information, CleanAir uses your information only for the purposes for which you submitted the information.

Who We Share It With

CleanAir will not sell, rent or lease your company information or personally identifiable information to others.

Cookies

CleanAir does not use cookies on this Web site.  A "cookie" is a small bit of record-keeping information that websites often store on a user’s computer.

Security

CleanAir is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes the use of Secure Socket Layer (SSL) software, which encrypts the information to keep it secure during transmission.

CleanAir will never:

·         send e-mail that requires you to enter personal information directly into the e-mail;

·         send e-mail threatening to close your access privileges if you do not take the immediate action of providing personal information;

·         send e-mail asking you to reply by sending personal information;

·         send e-mail asking you to enter your User ID, password or other personal information into an e-mail or non-secure webpage.

Oversight

If you have comments or questions about our privacy policy, please send them to this e-mail address: jwright@cleanair.com.